Resources 2017-06-27T16:12:59+00:00

Resources To Inspire

Books & eBooks

Gossip Mongers

Jaquie has published her first book, Gossip Mongers, a weekend read that will inspire you and provide invaluable insights from extraordinary industry leaders. Learn how customer relationships have been a main driver in the success of such businesses as Kmart, Quest Apartments and McDonalds.

We are all part of a new species. We are becoming louder. We are more demanding. We are moving in all sorts of unpredictable and speedy directions.

Request A Copy

Hook ‘Em

This eBook will provide you with 7 steps to help you engage with your most valuable asset in the workplace – your employees.

Free Download

White Papers

The Power of The Frontline

Building a socially intelligent workforce for greater customer connection.

Free Download

Videos

Q Cocktail Sessions

The Q Cocktails sessions return with a even better format with more value, more entertainment and more quality connections.

BIGthink! TV Jaquie Scammell

Jaquie speaks about customer & employee engagement.

Employee Empowerment

I share a story about my first lesson of feeling empowered at the age of 16!

Ring Of Fire! – Stockholm Busker

A great example of innovation and inspiration by a human being! Gold!

The ‘Say My Name’ Experiment

‘Say My Name’ is an experiment held in a busy café hub of Melbourne.