Addicted To Telling

2018-09-27T09:43:50+10:00June 20, 2017|

Why is it that the best leaders in any business are usually the ones asking all the questions? Initially you may think they are doing it to be annoying, maybe you think that they don’t know the answers? Lets look at a leader who does NOT ask questions. Leader 1: ‘You should move faster [...]

We Are Wired To Connect

2018-09-27T09:43:50+10:00June 13, 2017|

I was chatting to a barista last week in the Virgin lounge who was multi-tasking beyond belief. He had a customer barking orders at him, whilst steaming milk, and giving direction to a fellow colleague. I asked him how does he remember all the orders that had just been given to him? His response [...]

Gurus of Service

2018-09-27T09:44:35+10:00June 7, 2017|

I’ve been thinking a lot lately about how you gain knowledge in life, personally or professionally. Books, podcasts, stories, articles, gossiping, social media, research are all ways of providing information in the attempt to stimulate your thinking and teach you something, basically all summing up to be information taught by others. Alternatively experiential knowledge [...]

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