Empathy in Action

2019-03-31T21:50:07+10:00April 2, 2019|

We have recently seen firsthand why empathy is critical in leadership. Jacinda Arden’s display of empathy, at various interactions post the horrific Christchurch attack, can be categorised as follows: Cognitive: the ability to understand another person’s perspective. Her recent address at Cashmere High School in Christchurch, where several students were directly impacted by the [...]