• Jaquie Scammell Weekly EDM Header

The Naked Truth of Service

A customer, a colleague, a 50-year-old, a 23 year old, a person who grew up in the country, a person who grew up in the city, someone who is street wise, someone who is academic……. when you strip it all away, every human you come across desire the same things.

Do you see me?
Do you hear me?
Does what I say matter to you?

The reason I love teaching service in businesses is because its simple and it makes the world a better place.

In every interaction you and your teams participate in, do you make people feel seen, heard and important?

John Dewey an American Philosopher worked this out in the 1920’s. He said; The greatest urge of any human, is the desire to feel important.

Do that. Make people feel important and you are delivering exceptional service. Not hard. In fact so simple that we sometimes forget.

Jaquie Scammell
‘Love Being in Service’

A Winning Formula

July 7, 2020|

A few weeks ago, I was chatting with one of my mentors and expressing how unfamiliar life felt at the time: new routines, new pace and new ways of [...]

Sign up to receive fortnightly service insights.

A Winning Formula

July 7, 2020|

A few weeks ago, I was chatting with one of my mentors and expressing how unfamiliar life felt at the time: new routines, new pace and new ways of [...]

Sign up to receive fortnightly service insights.

2020-03-22T17:16:03+11:00March 10, 2020|