Feeling socially awkward, a little unsure about how to behave or act in public… yep that’s what a loooong time in lockdown will do to you!

We reckon that customer service staff who have been off work for lengthy periods of time might also feel a little strange working closely with humans again.

Let’s face it – the very fabric of society has changed, so it’s fair to say that integrating back to a workplace, particularly in a customer-facing role may take some adjusting.

Here are 6 tactics for employers and team leaders to think about as a workplace Guide for Service Staff returning to work.

Sign up to receive fortnightly service insights.

Sign up to receive fortnightly service insights.