Go Slow and Mend Fully

2022-01-27T14:04:57+11:00January 27, 2022|

Like many people over summer, I caught a summer flu/virus. Let’s not get hung up on what it was or the name of the virus – no need to identify with it. As with any sort of discomfort or dis-ease, it’s always better when you’re on the other side of it. I can be [...]

Short Staff from COVID? How to provide great service anyway.

2022-01-17T16:16:52+11:00January 17, 2022|

In the past few weeks, I’ve received several emails saying something like this: “I need to cancel our meeting today – we’re eight staff short due to COVID and things are chaotic here.” It’s everywhere. Domestic airlines cutting capacity by a third, hospitality owners unable to open their doors or operate at full capacity [...]

Go to Top