Love being in service.

Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.

Love being in service.

Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.

Meet our team.

Jaquie Scammell Profile Picture

Jaquie Scammell

Speaker + Author + Educator

Jaquie Scammell is Australia’s leading customer service expert, helping create a service mindset, to those seeking growth in their organisations and themselves.

An entertaining, popular speaker who is obsessed about serving people in a very human way and you feel her infectious energy from the stage. Her work helps organisations create the ultimate people plan to take care of their employees, so their employees take care of the customers.

In 2013 she launched her own business as a Thought Leader of Creating a Service Mindset, following a diverse career with over 20 years of leadership experience in public, private and not for profit sectors. Starting within the McDonalds franchise system and expanding to major sports and entertainment venues such as Wembley National Stadium (UK), Emirates Stadium (UK) and the Australian Open Grand Slam. From experience, she knows what levers to pull for both employee and customer for more inspiring connections.

Working with various business industries, the commonality is; they want to improve the connection between employee and customer and create a service mindset that sticks for long term loyalty.

Her unique teachings reveal a deep appreciation for the human side of business and through practical experiences, has built a philosophy which concentrates on the leaders of the organisations first, equipping them to spread the DNA of a service mindset throughout their teams.

A published author; Creating a Customer Service Mindset and a regular blogger, Jaquie offers practical tools, resources and a set of Mindsets to help leaders transform their own behaviours and service habits to help them teach others.

Taryn Pieramati Profile Picture

Taryn Pieramati

Senior Facilitator

Taryn is a trusted leadership expert who helps people develop into more effective and dynamic leaders. She is committed to helping individuals and their teams connect to a conscious approach to leadership, so they can experience increased productivity, creativity and sustainability in the workplace.

A country girl at heart, Taryn grew up in an environment where community and connection were at the core of what it meant to live a fulfilled life, and these values have gently guided and remained her compass whilst working in the people, leadership and education space for the past fifteen years. Through coaching, mentoring, team workshops and immersive experiences, Taryn now spends her time helping leaders create a deeper connection to, and clarity within themselves in order to expand their professional and personal fulfilment, elevate their service to others and, as a result, create communities and cultures that people love.

Taryn is proud to be member of the International Coach Guild, a certified Practitioner of Meta Dynamics™ and is an accredited Behavioural Profiling Consultant. She integrates the most up-to-date coaching practices with her background in Positive Psychology, Mindfulness, Intuitive Communication and Neuro Linguistic Programming, in addition to drawing upon her years of experience in the Visual and Performing Arts to create dynamic and inspiring learning environments for her clients.

Meet our team.

Jaquie Scammell Profile Picture

Jaquie Scammell

Speaker + Author + Educator

Jaquie Scammell is Australia’s leading customer service expert, helping create a service mindset, to those seeking growth in their organisations and themselves.

An entertaining, popular speaker who is obsessed about serving people in a very human way and you feel her infectious energy from the stage. Her work helps organisations create the ultimate people plan to take care of their employees, so their employees take care of the customers.

In 2013 she launched her own business as a Thought Leader of Creating a Service Mindset, following a diverse career with over 20 years of leadership experience in public, private and not for profit sectors. Starting within the McDonalds franchise system and expanding to major sports and entertainment venues such as Wembley National Stadium (UK), Emirates Stadium (UK) and the Australian Open Grand Slam. From experience, she knows what levers to pull for both employee and customer for more inspiring connections.

Working with various business industries, the commonality is; they want to improve the connection between employee and customer and create a service mindset that sticks for long term loyalty.

Her unique teachings reveal a deep appreciation for the human side of business and through practical experiences, has built a philosophy which concentrates on the leaders of the organisations first, equipping them to spread the DNA of a service mindset throughout their teams.

A published author; Creating a Customer Service Mindset and a regular blogger, Jaquie offers practical tools, resources and a set of Mindsets to help leaders transform their own behaviours and service habits to help them teach others.

Taryn Pieramati Profile Picture

Taryn Pieramati

Senior Facilitator

Taryn is a trusted leadership expert who helps people develop into more effective and dynamic leaders. She is committed to helping individuals and their teams connect to a conscious approach to leadership, so they can experience increased productivity, creativity and sustainability in the workplace.

A country girl at heart, Taryn grew up in an environment where community and connection were at the core of what it meant to live a fulfilled life, and these values have gently guided and remained her compass whilst working in the people, leadership and education space for the past fifteen years. Through coaching, mentoring, team workshops and immersive experiences, Taryn now spends her time helping leaders create a deeper connection to, and clarity within themselves in order to expand their professional and personal fulfilment, elevate their service to others and, as a result, create communities and cultures that people love.

Taryn is proud to be member of the International Coach Guild, a certified Practitioner of Meta Dynamics™ and is an accredited Behavioural Profiling Consultant. She integrates the most up-to-date coaching practices with her background in Positive Psychology, Mindfulness, Intuitive Communication and Neuro Linguistic Programming, in addition to drawing upon her years of experience in the Visual and Performing Arts to create dynamic and inspiring learning environments for her clients.

Our values.

Positive + Seeking + Human + Energised + Growth + Spiritual

Our values.

Positive
+
Seeking
+
Human
+
Energised
+
Growth
+
Spiritual