About Lacey Yeomans

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So far Lacey Yeomans has created 155 blog entries.

Inspiring Action in Service

2019-10-10T12:06:25+11:00October 10, 2019|

When working with leaders to explore ideal behaviours and actions of service teams, I get them to visualise what a ‘great’ service team looks like. We work though questions such as: What is the team doing? What is the team saying? How does the team look? Then we run this activity to determine what [...]

Call it Out

2019-10-02T15:16:42+11:00October 2, 2019|

When you work in a team, you are relying on those around you for support so you can be your best professional self. In my McDonalds days, it was critical that everyone knew their role. Each person had to perform a specific role that impacted the success or failure of the rest of the [...]

Extraordinary Presence Allows You to Deliver Extraordinary Service

2019-09-25T12:06:13+11:00September 25, 2019|

We live and work in environments where we are distracted, exhausted, triggered and addicted—we are suffering. It is likely that this is affecting our state of awareness ‘in the moment’, and clouding our thoughts, judgements and perspectives. When we are distracted, exhausted, triggered and addicted, our life, work and service can feel harder than [...]

We Convince by Our Presence

2019-09-18T16:13:53+11:00September 18, 2019|

Through learning the critical need to be more present in my life, I have seen the impact and effect it has had on shaping my friendships and relationships and on the quality of my presence when I walk into a room. ‘We convince by our presence.’—Walt Whitman Most days I am on time, if [...]