About Kelly

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So far Kelly has created 49 blog entries.

No Hugs & Warm Words

2021-03-15T14:54:34+11:00March 16, 2021|

[activecampaign form=35] I am a hugger. I used to embrace most people I met with a hug. With social distancing in place, I find it hard to restrain myself. (Maybe those of you who don’t like hugs are secretly loving the change?)   We don’t see as many handshakes in business meetings; we don’t [...]

Too Busy To Serve?

2021-03-11T15:21:17+11:00March 2, 2021|

[activecampaign form=35]As I sat to write this blog, I was interrupted three times. What normally takes me thirty minutes, took seventy-five. Here is why. According to an HBR article, you can’t multitask, so stop trying, it takes an average of 15 minutes to reorientate yourself to a primary task after a distraction, during which [...]

Empathy for Employees and Customers for Better Business

2021-02-23T12:44:47+11:00February 23, 2021|

[activecampaign form=35 css=1] Periods of social distancing (in some parts of Australia more than others), last-minute border closures and people wearing masks are now part of our human experience. These events are more normal than not. Subtly, we are on high alert and, in some cases, we are scared of getting too close to people.Humans are [...]

What Will We Never Do Again?

2020-12-17T11:07:13+11:00December 22, 2020|

It’s easy to say that we learn from our mistakes, but how often do we actually learn?How much pain needs to be felt before we learn the lesson? How many times must we repeat the same mistake before we realise what we need to see or experience so that we can do or be better next time? What does [...]

Obligation v’s Service

2020-12-07T12:47:07+11:00December 8, 2020|

Have you ever sat in traffic and felt the impatience and frustration rise within you? And then, although you are running late, although you have been sitting tolerantly, moving slower than 20kms per hour, you decide to be a good citizen and let someone out in front of you (something we all look for when [...]

Sacred Gold

2020-11-24T09:11:52+11:00November 24, 2020|

Do you ever wonder why some people are happy to volunteer for a cause or a purpose and some are not? Why some people seem highly motivated and effortlessly apply discretionary effort at work and some do not?  Motivation is temporary, it rises and falls.  Thinking about your own situation and where you may want to cultivate more motivation for [...]

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