Weekly Service Insights Blog Archive
Weekly Service Insights Blog Archive
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The Customer Doesn’t Always Come First
Jaq’s Service Habits in practice Last week I delivered 5 workshops and met 185 leaders from various organisations and industries. I got to see first hand how the individuals [...]
When You Serve, Consider Speaking Least
Your ability to give people undivided attention is a matter of the mind first, before you blame external distractions or outside influences. There are two barriers that you face [...]
STOP Thinking about Service
One of the things that gets in the way for people in service roles delivering stand out service, is they get stuck in their heads, doing far more unnecessary [...]
The Customer Doesn’t Always Come First
Jaq’s Service Habits in practice Last week I delivered 5 workshops and met 185 leaders from various organisations and industries. I got to see first hand how the individuals [...]
When You Serve, Consider Speaking Least
Your ability to give people undivided attention is a matter of the mind first, before you blame external distractions or outside influences. There are two barriers that you face [...]
STOP Thinking about Service
One of the things that gets in the way for people in service roles delivering stand out service, is they get stuck in their heads, doing far more unnecessary [...]