Blog2021-04-26T15:36:41+10:00

Weekly Service Insights Blog Archive

Weekly Service Insights Blog Archive

The Customer Doesn’t Always Come First

February 24, 2020|

Jaq’s Service Habits in practice Last week I delivered 5 workshops and met 185 leaders from various organisations and industries. I got to see first hand how the individuals [...]

When You Serve, Consider Speaking Least

February 6, 2020|

Your ability to give people undivided attention is a matter of the mind first, before you blame external distractions or outside influences. There are two barriers that you face [...]

STOP Thinking about Service

January 23, 2020|

One of the things that gets in the way for people in service roles delivering stand out service, is they get stuck in their heads, doing far more unnecessary [...]

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