In The Media2018-11-15T16:35:10+00:00

In The Media

In The Media

Featured in the press:

As featured in:

Podcast – Real Estate Uncut – August 10, 2018
What Is The Purpose Of Your Organization
Purpose

Podcast – Real Estate Uncut – August 9, 2018
Putting Heart Into Service Delivery
Heart

Podcast – Real Estate Uncut – August 8, 2018
You Give Life To Whatever You Give Energy To
“Energy”

Podcast – Real Estate Uncut – August 7, 2018
Slow And Steady Wins The Race
Questions

Podcast – Real Estate Uncut – August 6, 2018
Walk A Mile In My Shoes
Empathy

Article – Daily Mail UK – August 6, 2018
Customer Service Pet Peeves Revealed Retail Staff Uncover Horror Stories Customers
From ignoring to upselling: The top six customer service pet peeves in Australia revealed – as retail staff share their own horror stories from behind the register

Article – Kochie’s Business Builders – August 3, 2018
What small biz can learn from these unsung heroes of Aussie customer service

TV – Yahoo News – August 2, 2018
Reject the Neglect
How to avoid the biggest customer service mistakes.

Article – LBDGroup – August 1, 2018
How Do You Keep Customers For Life

Podcast – Synergen Leadership – July 24, 2018
Creating a Customer Service Mindset

Article – SmartCompany – July 20, 2018
Six Customer Service Mistakes That Drive Customers Crazy

Article – Australian Financial Review – July 18, 2018
Why Selfservice Is Costing Businesses Money
The need for human interactions is one of the main reasons many customers don’t like self-service transactions.

Article – News.com.au – July 18, 2018
Expert shares the biggest customer service fails — and how to stop it from happening to you
THE days of being ignored by rude bartenders and sales assistants could be over, so long as you follow these golden rules.

Article – Business Franchise Australia – July 16, 2018
The 6 service mindsets to achieve a positive service culture

Article – Leaderonomics.com – July 16, 2018
How Conscious Leaders Drive A Customer Service Mindset
Cultivating the human touch

Podcast – 2GB Radio – July 5, 2018
Customer Service Mistakes
Customer Service Mistakes That Drive Us Crazy

Article – Leaderonomics.com – July 5, 2018
Sticky Service Multure Mindets
6 Mindsets To Achieve A Sticky, Service Culture

Article – Kochie’s Business Builders – July 1, 2018
Heres How You Can Use A Service Mindset To Attract And Keep Customers
Good-old fashioned friendliness, care and attention is just as – if not more so – important now. Here’s why.

Article – Domain – May 21, 2018
Seven Biggest Customer Service Boo Boos And How To Avoid Them
“We reveal the ‘seven deadly sins’ of real estate agent customer service”

Podcast – Real Estate Uncut – August 10, 2018
What Is The Purpose Of Your Organization
Purpose

Podcast – Real Estate Uncut – August 9, 2018
Putting Heart Into Service Delivery
Heart

Podcast – Real Estate Uncut – August 8, 2018
You Give Life To Whatever You Give Energy To
“Energy”

Podcast – Real Estate Uncut – August 7, 2018
Slow And Steady Wins The Race
Questions

Podcast – Real Estate Uncut – August 6, 2018
Walk A Mile In My Shoes
Empathy

Article – Daily Mail UK – August 6, 2018
Customer Service Pet Peeves Revealed Retail Staff Uncover Horror Stories Customers
From ignoring to upselling: The top six customer service pet peeves in Australia revealed – as retail staff share their own horror stories from behind the register

Article – Kochie’s Business Builders – August 3, 2018
What small biz can learn from these unsung heroes of Aussie customer service

TV – Yahoo News – August 2, 2018
Reject the Neglect
How to avoid the biggest customer service mistakes.

Article – LBDGroup – August 1, 2018
How Do You Keep Customers For Life

Podcast – Synergen Leadership – July 24, 2018
Creating a Customer Service Mindset

Article – SmartCompany – July 20, 2018
Six Customer Service Mistakes That Drive Customers Crazy

Article – Australian Financial Review – July 18, 2018
Why Selfservice Is Costing Businesses Money
The need for human interactions is one of the main reasons many customers don’t like self-service transactions.

Article – News.com.au – July 18, 2018
Expert shares the biggest customer service fails — and how to stop it from happening to you
THE days of being ignored by rude bartenders and sales assistants could be over, so long as you follow these golden rules.

Article – Business Franchise Australia – July 16, 2018
The 6 service mindsets to achieve a positive service culture

Article – Leaderonomics.com – July 16, 2018
How Conscious Leaders Drive A Customer Service Mindset
Cultivating the human touch

Podcast – 2GB Radio – July 5, 2018
Customer Service Mistakes
Customer Service Mistakes That Drive Us Crazy

Article – Leaderonomics.com – July 5, 2018
Sticky Service Multure Mindets
6 Mindsets To Achieve A Sticky, Service Culture

Article – Kochie’s Business Builders – July 1, 2018
Heres How You Can Use A Service Mindset To Attract And Keep Customers
Good-old fashioned friendliness, care and attention is just as – if not more so – important now. Here’s why.

Article – Domain – May 21, 2018
Seven Biggest Customer Service Boo Boos And How To Avoid Them
“We reveal the ‘seven deadly sins’ of real estate agent customer service”

Sign up to receive weekly service insights, and more.





Sign up to receive weekly service insights, and more.





Find Jaquie on social.

How can Jaquie serve you?

Contact Now

Find Jaquie on social.

How can Jaquie serve you?

Contact Now