Australia’s leading voice in the business of service.
Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.
Here’s how Jaquie can help:
Programs For Business
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Free Meditation Course
Come meditate with me and create a new, long-lasting meditation habit.
66 Days of Meditation is a FREE guided audio course: 10 minutes a day, direct to your inbox, for 66 days.
Retreats
Why go on a retreat? Unlike a holiday the difference is the intent behind it – one of personal growth.
A retreat provides a peaceful, learning environment for you to deep dive into your journey of self–discovery in a safe place, with likeminded people and a bucket load of love from Jaquie and her team.
Here’s how Jaquie can help:
Programs For Business
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Free Meditation Course
Come meditate with me and create a new, long-lasting meditation habit.
66 Days of Meditation is a FREE guided audio course: 10 minutes a day, direct to your inbox, for 66 days.
Retreats
Why go on a retreat? Unlike a holiday, the difference is the intent behind it – one of personal growth.
A retreat provides a peaceful, learning environment for you to deep dive into your journey of self–discovery in a safe place, with like-minded people and a bucket load of love from Jaquie and her team.
The 2nd Book In Jaquie’s Service Series
Small steps to strengthen the relationships with the people you serve.
“If you are a service professional, this book will become your new bible.
Rather than advocating massive organisation wide transformational effort (which rarely works), this books takes us through the 27 habits that will create a service mindset, and grow the organisation (and you personally).”
– Peter Cook, CEO, Thought Leaders
The 2nd Book In Jaquie’s Service Series
Small steps to strengthen the relationships with the people you serve.
“If you are a service professional, this book will become your new bible.
Rather than advocating massive organisation wide transformational effort (which rarely works), this books takes us through the 27 habits that will create a service mindset, and grow the organisation (and you personally).”
– Peter Cook, CEO, Thought Leaders
Jaquie lovingly serves organisations across a variety of industries:
Jaquie lovingly serves organisations across a variety of industries:
Jaquie’s latest service insights.
How Much Should You Spend on Customer Service Training
The team and I are often asked how much should be spent on customer service [...]
Jaquie’s latest service insights.
How Much Should You Spend on Customer Service Training
The team and I are often asked how much should be spent on customer service [...]
Measuring Customer Service – The Unhelpful and Useful Way
Last week I spoke about the Top 10 Reasons Why You Should Measure Customer Service. [...]
Top 10 Reasons Why You Should Measure Customer Service
A key success factor for improving customer service is to have measures in place. Besides [...]