Australia’s leading voice in the business of service.
Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.
Here’s how Jaquie can help:
Programs For Business
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Retreats

Why go on a retreat? Unlike a holiday the difference is the intent behind it – one of personal growth.
A retreat provides a peaceful, learning environment for you to deep dive into your journey of self–discovery in a safe place, with likeminded people and a bucket load of love from Jaquie and her team.
Here’s how Jaquie can help:
Programs For Business
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Retreats

Why go on a retreat? Unlike a holiday, the difference is the intent behind it – one of personal growth.
A retreat provides a peaceful, learning environment for you to deep dive into your journey of self–discovery in a safe place, with like-minded people and a bucket load of love from Jaquie and her team.

The 2nd Book In Jaquie’s Service Series
Small steps to strengthen the relationships with the people you serve.
“If you are a service professional, this book will become your new bible.
Rather than advocating massive organisation wide transformational effort (which rarely works), this books takes us through the 27 habits that will create a service mindset, and grow the organisation (and you personally).”
– Peter Cook, CEO, Thought Leaders

The 2nd Book In Jaquie’s Service Series
Small steps to strengthen the relationships with the people you serve.
“If you are a service professional, this book will become your new bible.
Rather than advocating massive organisation wide transformational effort (which rarely works), this books takes us through the 27 habits that will create a service mindset, and grow the organisation (and you personally).”
– Peter Cook, CEO, Thought Leaders
Jaquie lovingly serves organisations across a variety of industries:












Jaquie lovingly serves organisations across a variety of industries:












Jaquie’s latest service insights.
Prioritise Small Talk
You can tell a lot about a businesses service culture by the way employees [...]
Jaquie’s latest service insights.
Prioritise Small Talk
You can tell a lot about a businesses service culture by the way employees [...]
Learning to Serve is Like Riding a Bike
Do you remember the first time you learned to ride a bike? For me, [...]
You Are Only as Good as Your Last Performance
It was 2017, the day after the Australian Open Men’s final. Roger Federer had taken [...]