Australia’s leading voice in the business of service.
Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.
Australia’s leading voice in the business of service.
Jaquie teaches a service mindset to leaders seeking growth in their organisation & themselves.
Now Available – First 4 Videos Free!
Service Habits – Online Course
27 practical, effective & easy to implement habits to help deepen the relationships with the people you serve.
Each of the 27 habits provide you ways to improve incrementally: developing greater self-awareness, understanding of others and ways to self-regulate during a busy working day.
Now Available – First 4 Videos Free!
Service Habits – Online Course
27 practical, effective & easy to implement habits to help deepen the relationships with the people you serve.
Each of the 27 habits provide you ways to improve incrementally: developing greater self-awareness, understanding of others and ways to self-regulate during a busy working day.
November 15-17, 2019
SOLD OUT – Explore and Expand Retreat
A formula for being more impactful by doing different.
This is your life. This is your human potential which you have been blessed with. This is your responsibility to yourself and others to leverage the golden gifts within you. Would you like to feel you are fully in the driver’s seat of your life, having the impact on others that you intended to?
November 15-17, 2019
SOLD OUT – Explore and Expand Retreat
A formula for being more impactful by doing different.
This is your life. This is your human potential which you have been blessed with. This is your responsibility to yourself and others to leverage the golden gifts within you. Would you like to feel you are fully in the driver’s seat of your life, having the impact on others that you intended to?
Discover free content, tools and starter kits to meet your specific needs in creating a service mindset.
Serve Your Organisation.
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Serve Your Team.
Frustrated with the performance of your team? Need new ways of influencing and motivating the team to reach higher? Feeling the pressure of constantly needing to have a competitve advantage in the service industry? Seeking some greater self awareness to grow and develop as a leader in the era of technology and disruption? We get it. Click here for a suite of solutions.
Service Through Speaking.
Need a professional speaker who captures the room within seconds? Need some fresh perspectives and interactive ways of presenting people matters of the heart? Ready to bring a speaker to your conference that will get your audience to sit up right and pay attention to how they are showing up as leaders? Click here for Jaquie’s speaking pack.
Discover free content, tools and starter kits to meet your specific needs in creating a service mindset.
Serve Your Organisation.
Still seeing inconsistent service across your business? Looking for a plan that transforms your service and is lasting? Need tactics to focus on the customer during a phase of disruption, change and growth? You’re in the right place.
Serve Your Team.
Frustrated with the performance of your team? Need new ways of influencing and motivating the team to reach higher? Feeling the pressure of constantly needing to have a competitve advantage in the service industry? Seeking some greater self awareness to grow and develop as a leader in the era of technology and disruption? We get it. Click here for a suite of solutions.
Service Through Speaking.
Need a professional speaker who captures the room within seconds? Need some fresh perspectives and interactive ways of presenting people matters of the heart? Ready to bring a speaker to your conference that will get your audience to sit up right and pay attention to how they are showing up as leaders? Click here for Jaquie’s speaking pack.
Creating A Customer Service Mindset – Jaquie’s new book is out now. Read the first chapter for free.
• How to create ‘sticky’ customer service in your organisation
• A consistent quality service experience is the difference customers are looking for
• How conscious leaders drive customer service mindset change
Creating A Customer Service Mindset – Jaquie’s new book is out now. Read the first chapter for free.
• How to create ‘sticky’ customer service in your organisation
• A consistent quality service experience is the difference customers are looking for
• How conscious leaders drive customer service mindset change
Jaquie lovingly serves:
Featured in the press:
Jaquie lovingly serves:
Featured in the press:
Jaquie’s latest service insights – emailed weekly.
Break Down the Barriers Between Employee and Customer
Recently, I was at a hotel to deliver a workshop. I had planned to eat [...]
Jaquie’s latest service insights – emailed weekly.
Break Down the Barriers Between Employee and Customer
Recently, I was at a hotel to deliver a workshop. I had planned to eat [...]
Climb into the Customer’s Chair
It is well known that Jeff Bezos, founder of Amazon, is service-minded in his approach [...]
Inspiring Action in Service
When working with leaders to explore ideal behaviours and actions of service teams, I get [...]